Dwight Mallory

329 Arklow Drive

Dartmouth, NS B2W 4S1

(902) 434-5986 - Home

Acquired Skills and Abilities

Musical

Thirty years in the business of providing quality services as a piano technician throughout Nova Scotia
Musician and recording engineer, projects include commercial jingles and creating CD's featuring local artists
Able to utilize Macs and PCs to create and edit audio and midi sound recordings, with software programs including: Tripple Dat, CubaseVST, Cakewalk, etc

Skilled in the use of a wide variety of hardware and software (Windows 95/98+ and various applications)
Master the use of new programs and applications quickly
Outstanding technical abilities, fine motor and manual dexterity, pay close attention to details
PC skills include the ability to set up, install, test and trouble shoot computer hardware and software
Effectively utilize a variety of computer programs, including document and sound editing, html web page builder/editor
An adept Internet user, able to creatively utilize search engines, etc.

Provide excellent customer services, building a solid rapport and fostering repeat business
25 years experience in all aspects of running a successful small business including:
Public relations, sales, customer service, bookkeeping, scheduling, time management
Possess well developed work ethic, punctual, reliable, conscientious and hard working
Self-directed, able to prioritize and organize tasks and work independently without supervision
Take genuine pride in my work, eager to learn new things and face challenges
Innovative and creative problem solver, routinely making timely and intuitive decisions
Able to work under conditions of pressure and rapid change
Always willing to "roll up my sleeves" and do what needs to be done

Communication style which is "up front and open"
Always respectful and honest when dealing with customers, colleagues and people in general
Possess leadership skills, able to motivate and help others, provide training and guidance
Willing and eager participant in the team process, promote positive dynamics and group co-operation
A family man with strong "family values" and sound personal judgement
Maintain my sense of humour at all times
Possess an abundance of good old fashioned "common sense" and patience

Career History

Responsible for all aspects of running a small, home based business, including:

I have been providing a quality piano service in the province of Nova Scotia for 30 years, including:

Providing estimates & piano tuning
Replacing keytops (Whites & Sharps)
Installing tuning pins, sets of hammers, butts, whippens, dampers, bridle straps, bass bridge, front & balance rail felts, bolster clothes
Re-stringing; leveling keys; refinishing cabinets; regulating action
Reed Organ (pump organ) reconditioning

Building on a large client base of satisfied piano owners, over the years contracts have included:

I've had the pleasure of tuning for such notable artists as:

References